but was properly served and was delicious! Get quick answers from New Hotel Mertens staff and past visitors. Our entrees arrived with a flair. You could swim in that broth. I sat at the bar while he parked and decided to have a drink. Stayed for two. seared foie gras was perfectly prepared. The only negative for us was the unpainted walls. It came fairly promptly. mertens hospitality . It will now be called Mertens Cafe, and have “a new, highly focused menu specializing in made-to-order beignets (French doughnuts) and poutine (hand-cut French fries topped with cheese curds and gravy along with many other options and toppings).”. I decide against wine and choose a draft. While we are still at the bar 2 obviously homeless persons come in. Can a vegetarian person get a good meal at this restaurant? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. While we are still at the bar 2 obviously homeless persons come in. The manager came and apologized and reported a change that was not communicated to our server. Get directions, reviews and information for Cafe Mertens in Grand Rapids, MI. Skip Navigation. Claimed Profile. Unfortunately, one of the specials was not as described by the server. Service wasn't especially quick but we felt we had the leisure to enjoy our meal and company. So we ordered one to split, my w/o, my wife's with swiss cheese. Takeout. Mertens Hospitality has reopened its full-service dining room under a new name, with a new menu focus. NEW HOTEL MERTENS. Street parking is free on select holidays and after certain hours at meters. Oh my. All rights reserved (About Us). Share. 158 Reviews (616) 551-1713 Website. New Hotel Mertens offers you tasty croquembouche, profiteroles and gâteau. Get Philly-style cheesesteaks, fries, onion rings and milkshakes from this new online, delivery only pop-up. This was a disappointment and most definitely not worth the price....max $25/person.More, This is the version of our website addressed to speakers of English in the United States. Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. 35 Oakes St SW, Grand Rapids, MI 49503-3130. The chocolate bundt cake was moist, too large for being on a pastry tray and tasted like it was topped with Hershey syrup... great if I was making this at home....not so great if you’re paying $40 per person. ruin a steak", and had never had one before. I’m a snob about cosmos and Abby did me proud!!! We had left room for dessert. “When you choose a steak at Mertens Prime, it will be done with a flair and polish unique to the area.”, The restaurant’s bakery, New Hotel Mertens Bakery, is also being renamed. Each of the seafood elements were beautifully cooked-again, the mussels and clams were plump and tender. I decided to have a cheese course accompanied by a lovely barsac dessert wine-lovely. Abigail can barely be heard as she tells me about our limited draft choices. I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. Reviews from New Hotel Mertens employees about New Hotel Mertens culture, salaries, benefits, work-life balance, management, job security, and more. At this point we decide to do dinner elsewhere so we ask the bartender for the check. Now, I'm old, and have thought, "cheese on a steak....what a way to...ruin a steak", and had never had one before. the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. Save room for their wonderful Gelato Sundae! The attraction is the view of the city of Grand Rapids from a rooftop. Like many others have already stated- poor service, poor management and a poor menu leave much to be desired at this restaurant. INQUIRE ABOUT AN EVENT. We were seated promptly at our reservation time. I had coq au vin, my husband had chicken cordon bleu. While it was tasty, it wasn't what was expected. Cafe Mertens 35 Oakes St SW Grand Rapids MI 49503. Read more. We'll be back. Community Rules apply to all content you upload or otherwise submit to this site. Service was lovely....tea selection was minimal but not bad. So we ordered one to split, my w/o, my wife's with swiss cheese. All staff was very kind. Wish I'd read the most recent reviews before dining here. 35 OAKES ST. SW. GRAND RAPIDS, MI 49503. A wine steward came with a bottle of wine-not the one I had ordered. I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? We had left room for dessert. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). Haute at New Hotell Mertens | Rooftop Lounge in Downtown Grand Rapids. However, it’s adding a “significant selection of steaks and chops.” Noise reduction devices are also being installed in the main dining room, according to a news release. New Hotel Mertens 1mo The process of re-opening the Mertens venues in downtown Grand Rapids will be completed October 15th with the opening of Mertens Prime. Not necessarily a bad thing, but the “chocolate” tart had only shavings on top.... couldn’t find any other chocolate but got an artificial almond flavoring. I ordered a dish I have not had before-the bouillabaisse. The 8 oz beers I was charged for were $10.50 each! Mertens Prime is a French brasserie and steakhouse set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. Excellent olives and rolling cheese cart. Very nice ambiance, bar fixtures and tile work. Mertens Hospitality, owner of New Hotel Mertens, planned to launch a new pop-up delivery-only restaurant, 9th St. Steak, later on down the road. her business and ignored me sitting there. GRAND RAPIDS, MI — New Hotel Mertens, a French-style restaurant in downtown Grand Rapids that has been closed since March because of the coronavirus pandemic, is changing its name. New Hotel Mertens | 35 Oakes St SW, Grand Rapids, MI, 49503 | We have eaten a few times here and this was the first time we had any miscues. selection was very disappointing....of the assortment of five pastries, three were chocolate themed. Highly recommend! Unfortunately, one of the specials was not as described by the server. GRAND RAPIDS, Mich. — A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Looked like a dark beer online. Grand Rapids 34 ° Sponsored By. We both order an IPA since most of the beers are dark on tap. The pastry...selection was very disappointing....of the assortment of five pastries, three were chocolate themed. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Next time I'll try it WITH cheese, their special house-made cheese. A place to enjoy dinner and companionship and not a place to scarf down mass quantities.More. The seafood was served in a bowl and the server then added the saffron broth with a flair. ENTER EVENTS SITE. They don’t say,” I’ll be right with you”, they say NOTHING. Skip to main content. Check out delicious wine, bourbon or draft beer. We shared their mussel appetizer. We were seated promptly at our reservation time. HOURS/LOCATION. but was properly served and was delicious! 59 reviews #179 of 625 Restaurants in Grand Rapids $$ - $$$ French Bar European. Rooftop and indoor rehearsal dinners & weddings at New Hotel Mertens in downtown Grand Rapids, Michigan 3 days ago. I decided to have a cheese course accompanied by a lovely barsac dessert wine-lovely. The mussels were plump, tender, sweet and juicy. Abigail can barely be heard as she tells me about our limited draft choices. New Hotel Mertens. You could swim in that broth. New Hotel Mertens. New Hotel Mertens launches a Philly-style cheesestake restaurant online. Thank you. I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? The profiteroles for dessert were outstanding. Delivery & Pickup Options - 160 reviews of Cafe Mertens "New Hotel Mertens is literally very new, and a special revival of an old Grand Rapids landmark hotel. © 2021 Advance Local Media LLC. After about a minute of ignoring me she decides to give me a drink menu. The Beef Bourguignon reminded us of a left-bank family-owned café. Indeed logo. It came fairly promptly. Looked like a dark beer online. No one was behind the bar and another person around the corner went about...her business and ignored me sitting there. The area is still a bit sketchy in my opinion and not sure I'd want to walk back to my car too late at night. The mussels were plump, tender, sweet and juicy. Please support high-quality journalism. However, one of the items ordered was not what was served. Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The restaurant did not have a special menu, which was fine. 16 oz of draft beer for $21 at the normal price!! The broth was rich and full of flavor. You can also use the parking app: Motu. The Blue 35 Hotel main entrance on Commerce Avenue does not have steps, and has push-button activated powered doors. Every time I looked at the walls, I wondered if what paint remained was lead-based. Next time I'll try it WITH cheese, their special house-made cheese. “We are steadfast in our desire to not change who we are at our core and to retain our French menu and sensibilities,” Tangorra said. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. “However, we will continue to honor the history of our building and the hotel that was founded here in 1914 in a way that our guests will feel when they dine with us.”. by: WOTV 4 Women web staff. Customers will still find many of the same French characteristics and dishes when the restaurant reopens. Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. After about a minute of ignoring me she decides to give me a drink menu. 16 oz of draft beer for $21 at the normal price!! After a few more minutes someone does appear behind the bar but I still get no greeting as they go about their business. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. This was a disappointment and most definitely not worth the price....max $25/person. The tea sandwiches, of which there was a nice variety, were nothing to write home about....plain and the bread was on the stale side, like the sandwiches had been sitting uncovered for too long. InterContinental (IHG) Hotels in Grand Rapids, Hotels with Complimentary Breakfast in Grand Rapids, Hotels near Frederik Meijer Gardens & Sculpture Park, Hotels near Grand Rapids Children's Museum, Hotels near Heritage Hill Historic District, Hotels near (GRR) Gerald R. 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Toggle Menu ... New Hotel Mertens chef breaks the glass ceiling in Grand Rapids Career. With so many options in GR, I'd skip this establishment and spend your money at an establishment that values their reputation and customers. Again, no one is around and they go in to use the bathrooms...for a long time too. The cute staff welcomes people all year round. Find jobs Company Reviews Find salaries. and easy to fix....the bare spots add nothing.More, Our party of four came for a Valentines Day celebration. It took a while to find the correct bottle (I would love to see their wine cave-must be confusing down there!) Even though we enjoyed each of the items. Starting in October when the restaurant is expected to reopen, it will be called Mertens Prime, the restaurant announced in a news release. I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. My...seared foie gras was perfectly prepared. Our server, Allison, made the evening even so enjoyable.More, My husband and are were starting off the Thanksgiving holiday at Hotel Mertens for drinks and dinner. But if you want to spend a pretty penny on steak, then this is your place. Can a vegan person get a good meal at this restaurant? A pretty authentic French brasserie with lovely food, good wine and lovely service. I was expecting to eat off the same menu as Hotel Mertens… Claimed. I decide against wine and choose a draft. Restaurants are hurting under the COVID-19 pandemic, but businesses are looking for creative ways to safely get food in the hands of customers. Legal. FREE PARKING. The only negative for us was the unpainted walls. A place to enjoy dinner and companionship and not a place to scarf down mass quantities. Esteemed list of Bordeaux by-the-bottle, with a beautiful interior is all you need for a holiday with family! We are still at the bar and another person around the corner went about... business... 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