Jump straight to the station you are looking for using our Quick Search. We apologise for any inconvenience this may cause. ... * Contact number. For any Prosecutions & Penalty Fares queries please email: [email protected] as our Customer Relations team are not able to answer such queries. L1 1JF. PDF 860.82 KB Rail. Eversheds House, 70 Great Bridgewater Street, Manchester, Lancashire, M1 5ES. Merseyrail Company Information. ... Head Office Address: 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF. We normally run reliable and punctual services, but things do sometimes go wrong. for MERSEYRAIL SERVICES HOLDING COMPANY LIMITED (04620520) Registered office address. CORNWELL MANAGEMENT CONSULTANTS PLC, London Gazette, 1 May 2007. If you are travelling on the network and need to speak to us about a concern please speak to a member of staff or contact us on one of the options above if staff are not available. Due to flooding in the South Wirral area and an amber weather warning still in place, services on the Chester & Ellesmere Port lines will not run until at least 08:00 on Thursday 21 January. Complaint via Phone number: 0151 555 1111 Reservations From UK: Complaint via Email: Complaint via Support Form : Merseyrail Support Form Merseyrail complaint website : www.merseyrail.org Tweet: merseyrail Corporate Head Office address Rail House, Lord Nelson St, Liverpool L1 1JF, UK Also Read: London Midland complaints email & Phone number Company status. If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). Merseyrail has announced it will be unable to run a train service tomorrow, January 8, due to expected adverse weather conditions. The board; Executive directors; Committees; Register of interests; Board meeting minutes; All who we are; ... Merseyrail Electrics 2002 Limited report and financial statements 2014 01 04. Contact; Search. Our Public and Employee Liability Insurers are: Gallagher Bassett ( Portal Account D00019)1st Floor, High PointSandy Hill Business ParkSandy WayTamworthB77 4DU. Phone Number: 01515551111. You should expect to receive an email from us shortly after you press the submit button. Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk Alternatively please click on the option below that matches what you want to do and fill in one of our quick, easy to use forms. Location - Merseyrail. Custom Mega Menu. About You * Please indicate your educational qualification standard by selecting the highest … If you don’t receive this initial email please call us on 0151 555 1111 and we will confirm we have received your form. RMT confirms new strike dates in Merseyrail Guards' dispute. The office is open Monday to Friday from 07:00 to 19:00hrs. ... “After 15 months of difficult negotiations with Merseyrail at ACAS we have reached a point where our members feel so strongly that the proposed method of dispatch for the new trains is a less safe option that they are prepared to go back to the picket lines and demand an operational role that applies to all … Passengers are advised to check our website and Twitter @merseyrail before attempting to travel for the latest service information. Merseyrail is fully committed to data protection principles. Kapteynstraat 1, Noordwijk, 2201BB UK Gazette Notice. Head Office Address. If you believe you are entitled to a refund or compensation as a result of a cancellation or delay and hold a single or return day ticket please click the link below and complete the form. Information last updated 10 December 2020 22:44, Monday to Friday 07:00 to 10:00am and 15:00 to 18:00, Use the alternative telephone number for out of hours (Textphone facility available), View train formations and on-board facilities for this train company, Buses replace trains between Rock Ferry and Chester / Ellesmere Port on Sunday 7 March, Buses replace trains between Chester / Ellesmere Port and Rock Ferry until 12:00 on Sunday 28 February, Buses replace trains between Hooton and Rock Ferry on Sunday 21 February, Amended Merseyrail Wirral Line service on Saturday 13 and Sunday 14 February, Buses replace trains between Moorfields and Ormskirk on Saturday 6 and Sunday 7 February, Amended Merseyrail Northern Line service on Saturday 30 and Sunday 31 January, Buses replace trains between Hunts Cross and Sandhills on Sunday 24 January. Registration no: 04356933: No employees: 50-99 Employees: Kompass ID? Reporting to the Head of Marketing & Revenue Growth, this role will focus on collaboration with the marketing, stations and revenue protection teams to identify and drive revenue growth opportunities in addition to measuring the performance of existing revenue generating … Where you do tell us you would like someone to get back to you, we will review your comment, question or suggestion and respond by email as soon as we can to the address you provide. 12 February 2015. To make a formal complaint about any aspect of our service, to which you expect an investigation and response. A major refurbishment of three floors at Merseyrail’s Head Office adjacent to Lime Street Station, Liverpool. We aim to deliver a world class service to our customers in everything we do. By Bus: For long distance buses, we recommend visiting National Express to see journey routes, times and prices. Complaints … If our service fails the standards set out in our Passenger Charter, we or Merseytravel will offer refunds or compensation as detailed on the Refunds and Compensation page here. Home; News; Article; 7 November 2017. Web address. For local journey information and train times use our Journey Planner or contact Merseytravel: Alternatively you can write in to The Customer Relations Team: Merseyrail, 9th Floor Rail House,Lord Nelson Street,Liverpool,L1 1JF. Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk This email will contain your reference number and the date by which you should expect a response. 9th Floor Rail House. The collection and delivery of National Transport Tokens from Merseyrail Head Office, Liverpool to the National Transport Tokens … Address. If you are travelling on the network and need to speak to us about a concern please speak to a member of staff or contact us on one of the options above if staff are not available. office address EVERSHEDS HOUSE, 70 GREAT BRIDGEWATER STREET, M1 5ES, MANCHESTER, Greater Manchester Company Number 04620520 Jurisdiction England/Wales Previous Names 15/01/2003 - CHARCO 1046 LIMITED SIC Code 70100 - Activities of head offices Date of Incorporation 18 Dec 2002 Company Type Private Limited … The Brief. Network Rail will be working throughout the night to ensure the track is safe for travel as soon as possible. RMT Press Office: Former Merseytravel boss calls for rethink of plans to get rid of Guards as new police freedom of information figures reveal over 1200 crimes on Merseyrail trains in last five years. If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). FaxNumber : 0151 702 3074. The team are available from 06:00 – 23:30 Monday to Saturday & 10:00 - 18:00 Sunday, and are able to resolve most queries or issues very quickly. Merseyrail is the most punctual and reliable rail network in the UK based on statistics from 2018-19, with consistently high scores for passenger satisfaction and has received multiple national award wins for customer service and punctuality. Operating rail services across Merseyside, plan your journey and find the latest rail travel information for the area. Economic regulation. Office of Rail and Road. It can take some time to investigate your complaint and we will ensure that this is done in a thorough and professional manner. When the new ‘777s’ are fully in service that figure will change to 50 trains from 52 - unless it’s a major event such as the Grand National, when all 52 trains could be required. Explore: 10 Minutes From Hamilton Square Station, Waterloo: Where to eat and drink in the North Liverpool hotspot, Anti-Slavery and Human Trafficking Statement, Modern Slavery and Human Trafficking Statement – July 2019, Click here for the latest COVID-19 Information. Contact; Search. Unity House; 39 Chalton Street; London NW1 1JD; Tel: 020 7387 4771; Email: info@rmt.org.uk Alternative Number * Email Address * Retype Email Address * Confirm earliest start date or your notice period. Head Office:One Kemble Street, London WC2B 4AN T: 020 7282 2000 F: 020 7282 2040 www.orr.gov.uk. MERSEYRAIL SERVICES HOLDING COMPANY LIMITED Reg. RMT Head Office. Merseyrail has made a big step towards bringing simpler ticketing solutions to passengers with the launch of their online Day Saver purchasing platform. Contact; Merseyrail Case Study. Lost Property Phone No 0151 702 2951. The station is managed by Merseyrail Head Office Information. RMT Head Office. Big changes are being made to Merseyrail services yet again as thousands head back to work during lockdown. ... Head Office Address: 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF. Assisted Travel Phone No 01515551111, 08000277347. Our team can also provide information on ticket refunds, disabled assistance and group travel. You should also use this form if you wish to compliment a member of our team or our service in any way. We won’t treat this as a complaint and we won’t always respond to you unless you tell us you would like a response. Assisted Travel Phone No 01515551111, 08000277347. Authored on. As of last Thursday (25 July), passengers are now able to purchase Adult Merseyrail Day Savers (£5.30) and 18 & under Merseyrail Day Savers (£2.65) from the Merseyrail website. For local trains, we recommend visiting Merseyrail to see journey routes, times and prices. World Car Free Day promotes improvement of mass transit, cycling and walking, as well as the development of communities where jobs are closer to home and where shopping is within walking distance, tackling … Merseyrail (in a joint venture with Abellio) and Caledonian Sleeper are both unique and niche with each of them at the forefront of best practice in customer service excellence. An exciting opportunity has arisen within Merseyrail’s Marketing & Revenue team, with the newly created role of Revenue Growth Analyst. You should expect a full response from us within 20 working days of sending the complaint to us. Email address. Contact us; Staff login Unit 5 Bodmin Road Coventry, West Midlands CV2 5DB info@wearestadium.com ... Stephen Bradley, Head of Stations at Merseyrail, said: “We knew our works to improve platforms at our stations could cause disruption to our passengers, so we needed a company who really knew what it was doing to help guide travellers to the right trains or replacement bus services, as well as helping control … Contact Merseyrail for all your press enquiries or latest media releases Contact people - Merseyrail Download the … We aim to deliver a world class service to our customers in everything we do. Merseyrail trains off all morning, buses hit by adverse weather conditions and there has already been an accident on M56 In Merseyrail we have re designed the model of delivering a city region wide rail transit system overturning a poor-performing service with a poor reputation within the region. We undertand our responsibilites for, and will be able to demonstrate compliance with, the principles set out in the GDPR. Official name: Merseyrail Electrics 2002 Ltd Postal address: Rail House, Lord Nelson Street Town: Liverpool Postal code: L1 1JF Country: United Kingdom For the attention of: Tomasz Drost E-mail: tdrost@merseyrail.org Telephone: +44 1519552092. You will receive an email from us acknowledging that we have received your form shortly after you press submit. 12930 Worldgate Drive, Suite 600, Herndon, … We aim to investigate your complaint fully and where we find a problem we will try our best to put it right. Our Customer Relations Team are happy to answer any comments or concerns you have about any aspect of your journey and aim to reply as soon as possible. To which you expect an investigation and response click here ' dispute time. Free ticket when accompanied by an adult days out service in any way response us... Reliable and punctual services, but things do sometimes go wrong of National Transport Tokens from Merseyrail Head Information... 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